Open Source CRM Systems

Open Source CRM software systems are growing in very large part as these business software systems deliver companies with choices outside of the traditional CRM market and vendor applications such as Microsoft Dynamics CRM, Oracle CRM, SAP CRM or Salesforce.com. Open source evaluations, such as the Sugar CRM review, show these applications are ready for prime time. For organizations wanting increased software technology flexibility and control to satisfy fluid company requirements, industry requirements, unique business processes, complicated feature sets or financial constraints, open source CRM software systems can act as alternatives and entry points to an enterprise-wide open source software technology strategy.

Very low acquisition costs, high extensibility, new delivery channels such as the cloud and SaaS, freedom from vendor lock-in and constantly growing support from online ecosystems are driving increased attention and adoption of open source CRM applications.